Benefit Recovery

Increasing reputational risk and the risk of crippling regulatory penalties compel all fund managers to actively seek out beneficiaries and distribute funds due to them. As an extension of our 19 years of experience in locating and identifying delinquent consumers we provide an extensive benefit recovery service.


The primary reason for fund managers not being able to distribute funds to its lawful beneficiaries is its inability to effectively locate and positively identify such beneficiaries. R & W Credit Solutions has a physical capability to trace, locate and identify beneficiaries on all continents. Our global physical presence allows us to assist beneficiaries in the language of their choice. Our global presence also allows us to assist beneficiaries in completing necessary claim forms, and processing it to their final conclusion. This alleviates the administrative burden on the fund manager.

In most instances the cost of tracing, locating and processing unclaimed funds are payable from the benefit due to the beneficiary. The final cost of making use of this service is not carried by the fund itself.

Our services include:

  • Reconstruct personal data of beneficiaries
  • Trace and locate beneficiaries
  • Distribute claim forms and assist beneficiaries on completing them
  • Ensure claimant is the true beneficiary
  • Evaluate accuracy and correctness of claim forms and supporting attachments
  • Submit correct and completed format for processing

Our call centre and communication centre will manage all follow up enquiries from beneficiaries, relieving unnecessary pressure on your staff and communication infrastructure.

Allow Us The Opportunity To Handle Your Benefit Recovery Process